Services and field of expertise Our field of expertise
Our members are all accredited and qualified Loss Adjusters of The Institute of Loss Adjusters of Southern Africa (ILASA) and the Insurance Institute of South Africa (IISA). Adjusters are actively engaged in continuous professional development (CPD), ensuring that they keep abreast of market trends and technical advancement. The expertise of our own staff is complemented by a panel of independent professional consultants, when and where necessary. By utilizing the latest technology, we are able to efficiently communicate infield, and provide a pro-active approach when dealing with the following categories of claims: Property and material damage or losses o Fire and allied perils o Sectional title insurance o Combined insurance o House-owners and householders o Accidental damage - Assets All risks Business Interruption o Loss of Profits/income Crime types, including fraud etc o Money, fidelity and theft All liabilities o Personal liability o General liability o Defective workmanship and Products liability o Professional liability Personal accident Electronic data equipment Engineering and Machinery breakdown o Material Damage o Loss of Profits Transit insurance o Fire, collision and overturning o Theft, and storage o All Risks
Our field of expertise covers the following Sectors: Private, Professional and Business Agricultural and Co-operative Financial, Commercial and Industrial Corporate and Public Mining Mining Machinery and Equipment Local and Regional Government Educational and Institutional Bodies Contractors All Risks Auditing of Claims Assessors, Loss Adjustors as per mandate from Insurers
Aquila   Consultants Professional Investigators, Loss Adjusters, Claims Handlers,  Education and Training Facilitators Additional Services
We believe that if we are to remain competitive in a dynamic environment where risks are prevalent, we must be prepared to offer a diversity of services relating to incidents causing losses as well as managing these risks. Our additional services include: Loss Control Surveys (Pre- and post loss surveys, establishing Key Risk areas and EML's). Compiling Asset Register and establishing Sums insured. Forensic, Credit and Moral investigations are also undertaken, including independent claims auditing, consulting and training service.
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Service Provision - Undertaking To provide a reliant, cost-effective, swift and independent professional loss adjusting service based upon integrity and honesty. We are dedicated to handle all instructions, investigations and adjustments confidentially, objectively and punctually. To be practical, positive and a value added provider to the Insurance industry and related Services. We undertake to contact the client the instant upon receiving an assignment from our principal.  We undertake to present a Preliminary report within 48 hours from the date of appointment.  A Final report will be made available when our investigation and assessment has been concluded.
         Competitive fees We recognize the significance of cost versus quality and therefore strive to provide an added value and cost effective service to our principals, reflecting the importance we attach to delivering personalized, professional service. Our fee structure is based on industry standards and linked to professionalism, and can also be negotiated up front.
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